Privacy Policy

TrackSpotTV (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Such as your name, email address, phone number, and payment information when you sign up for our services, create an account, or contact us.
  • Technical Information: Such as your IP address, browser type, operating system, and information about your device or network connection.
  • Usage Information: Such as the pages you visit on our website, the links you click, and how you interact with our services.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services.
  • Respond to your inquiries and provide customer support.
  • Process payments and transactions.
  • Send you updates, promotional materials, and other communications related to our services (if you have opted in).
  • Analyze website usage to improve functionality and user experience.

3. Credit Card Information

We do not collect, store, or process credit card information directly. All payment transactions are securely processed by third-party payment providers, and their privacy policies govern the handling of your payment information. We encourage you to review their privacy policies.

4. Account Security and Third-Party Authentication

User accounts on TrackSpotTV are secured by third-party authentication providers (e.g., Google, Facebook, or other platforms). We do not store access tokens or login credentials for third-party accounts. Authentication is handled securely by these providers, and only the minimum necessary information is accessed to enable account functionality.

5. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Trusted third-party vendors who assist in operating our business, such as payment processors and hosting providers.
  • Legal Authorities: If required by law or to protect our rights and comply with legal obligations.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and serve relevant advertisements. You can control cookie preferences through your browser settings.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of receiving marketing communications.
  • Withdraw consent for data processing, where applicable.

To exercise your rights, please contact us at enquiries@trackspot.tv.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not directed to individuals under 13 years old. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.